When it comes to lucrative markets, the e-commerce market is one that gets a lot of attention, and for good reason. According to statistics, online retail sales of physical goods in the US in 2019 totaled more than $343 billion and this is forecasted to reach $476 billion by 2024. It’s easy to see why businesses would want to break into this market, and then make an assumption that it will be successful and profitable from the get-go. While there is certainly the chance of that happening, it doesn’t come without hard work and planning.
If your company offers e-commerce products and you’re just not seeing the kind of profits you had hoped for, it could be that some changes are required. Here we’ll take a look at some of the ways you can improve your e-commerce fulfillment.
Improve and Streamline the Picking Process
A great place to start is to look at the order picking process. Ask if there are any ways you can streamline this process, make it more efficient, and ensure there is little to no time wasted. This is easily the most important step in the entire e-commerce fulfillment process. The faster you can pick the order, the faster it can be sent out. Of course, accuracy also needs to be a key focus in this step, as this is where things can also go wrong.
Does the Packaging Make Sense?
Another area to focus on is the packaging of the product to send it out. It needs to obviously keep the product safe and secure, but it shouldn’t slow down the process. In other words, it needs to be easy enough for warehouse staff to package.
Examine Your Shipping Options
Shipping can also play a role in your e-commerce fulfillment. With so many shipping options available this can be an overwhelming choice. Once again you’ve got a number of factors you need to be mindful of such as the cost to the customer, the speed of the shipping, what sort of tracking it offers, how careful they are with the product, and how reliable the shipping service is.
Bring in the Experts
Sometimes taking steps on your own and making little adjustments just doesn’t cut it. And let’s face it unless you are an e-commerce expert there could be areas you are missing or overlooking. This is when it helps to bring in a professional consulting company.
A business consultancy like Supply Velocity can help with e-commerce fulfillment as well as warehouse consulting, inventory management and more. Expert consultants are well aware of the best practices in the industry, and how to get your company to that point. It takes all the confusion out of things, and you know with an expert’s help you’re much more likely to get real results and fast.
It’s a Combined Effort
Improving your e-commerce fulfillment is more than just flipping a switch and making one change, it’s usually a combined effort of various steps and tweaks.