Terafina Launches Terafina Tessellate, A New State of the Art UI Library Optimizing the Omni-Channel Experience

FREMONT, Calif.–(BUSINESS WIRE)–lt;a href=”https://twitter.com/hashtag/banks?src=hash” target=”_blank”gt;#bankslt;/agt;–Terafina
Inc.
, a proactive omnichannel digital sales platform that drives
guided client experiences to boost sales conversion, announced today the
release of Terafina Tessellate, its new modern UI library built on
Angular 7 for banks and credit unions. With consumers rapidly growing
preference for digital interactions, financial institutions need to
offer a simple, secure, and modern experience that can be easily and
quickly adapted while seamlessly spanning channels (mobile/online,
branch & call-center) and products across both consumer and commercial
segments.


Digital innovations give banks and credit unions a huge opportunity to
serve their customers and members. Raj Bandaru, COO and CIO of GESA
Credit Union in Washington state notes that, “clients expect a
personalized journey across channels and when they prefer it, a
knowledgeable sales team that can easily and readily address their
questions and needs in real-time. By enabling a financial institution
like ours to rapidly evolve the customer experience, Tessellate
humanizes the digital experience and we are able to cultivate deep,
long-lasting and profitable member relationships.”

According to Mckinsey
& Company
, “digital channels represent just 25 percent of sales
(20 percent online, 5 percent mobile).” This suggests that a majority of
sales are still driven by branch or call center contacts and
demonstrates the importance and need for human interaction that blends
with a customer’s digital journey. Terafina Tessellate’s resourceful UI
library provides the best user experience across all channels. Financial
institutions can rapidly craft and deploy experiences that match their
customers’ journeys with comprehensive support for accessibility,
internationalization and actionable, data driven insights.

In a fast changing macroeconomic environment, banks and credit unions
can greatly benefit from a partner like Terafina that can help them
deliver the best digital experience to meet their customers’ changing
financial needs and digital preferences. “It has always been our
endeavor to deliver out of the box digital applications which can be
extended by a large and readily available talent pool that is accessible
to financial institutions of all sizes. For the banks and credit unions
we serve, Tessellate levels the playing field with large financial
institutions by making available an open, state of the art, well defined
framework that offers the ability to quickly launch new experiences that
address their customers’ evolving needs.” – Ashwin Goyal, President and
COO Terafina Inc.

About Terafina

Terafina (www.terafinainc.com)
provides omni-channel digital sales solutions to the banking and credit
union markets. Terafina is based in Fremont, CA.

Contacts

Jason Hillner
jason.hillner@terafinainc.com

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