Community Care of North Carolina Goes Live on VirtualHealth’s Helios Care Management Platform

NEW YORK–(BUSINESS WIRE)–lt;a href=”” target=”_blank”gt;#CEOWorldlt;/agt;–VirtualHealth,
provider of the leading SaaS platform for care management and population
health, today announced that Community
Care of North Carolina, Inc. (CCNC)
is now live on its next
generation Helios solution.

Helios is the first comprehensive care management platform purpose-built
to power the entire ecosystem of value-based care. The platform provides
intelligent workflows based on a 360° view that encompasses all aspects
of a member’s health. For the first time, care teams can work
collaboratively using smart algorithms to pinpoint interventions and
reduce avoidable issues between medical visits.

CCNC is using Helios to directly manage care and support population
health initiatives for the majority of its 1.7 million Medicaid members.
The organization is leveraging Helios’ unparalleled care management
capabilities, including multi-source integration, risk stratification,
trigger-based tasking, clinical automation, care planning, service
management and real-time analytics.

“We are pleased to begin leveraging the intuitive technology within the
Helios platform to enhance performance outcomes such as efficiency
targets, improved data quality and multidisciplinary collaboration to
support proactive, patient-centered care,” said Jamie Philyaw,
Population Health Solutions Senior Vice President, CCNC.

The launch follows a year of record-breaking customer wins for
VirtualHealth, including partnerships with segment leaders such as
Chimes and Inter Valley Health Plan. Today, the company’s Helios
solution optimizes care for nearly 7 million members of the highest-risk
patient populations across Medicare, Medicaid, and LTSS programs. This
year, VirtualHealth’s rapid growth earned it a ranking of 39 on the
Deloitte 2018 Technology Fast 500™.

“We have always believed that care management is essential in redefining
the future of healthcare. A single integrated ecosystem means we can
finally optimize healthcare decisions and be proactive rather than
waiting for the patient to knock on the doctor’s door,” said Adam
Sabloff, founder and CEO of VirtualHealth. “We are thrilled about
working with CCNC and our other clients on creating a world in which the
promise of technology finally meets the challenge of comprehensive care
management for all.”

Learn more about how the Helios platform is fueling the future of care
management by visiting the VirtualHealth booth (#4220) at HIMSS19
in Orlando, Fla. Executives will be on hand to demonstrate the
solution’s industry-leading functionality, including highlights such as:

  • The ability to configure up to 80 percent of the platform’s features,
    including the most advanced set of smart workflow rules in the industry
  • Community resource management, including a transportation module that
    enables scheduling of recurring patient trips without leaving the
  • Support for both clinical and social determinants of health (SDoH)
    that create a true whole-person view of each patient

About VirtualHealth

VirtualHealth’s Helios solution is the first comprehensive care
management platform purpose-built to power the entire ecosystem of
value-based care. Utilized by some of the most innovative health plans
in the country to manage millions of members, Helios streamlines
person-centered care with intelligent case and disease management
workflows, unmatched data integration, broad-spectrum collaboration,
patient engagement, and configurable analytics and reporting. Named the
39th fastest growing company in North America by Deloitte in 2018,
VirtualHealth empowers healthcare organizations to achieve enhanced
outcomes while maximizing efficiency, improving transparency, and
lowering costs. For more information, visit


Media Contact:
Liz Goar

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